Researched: Sourced and summarized, not yet run end-to-end by us CRM
Classify lead email replies by intent and create Pipedrive follow-ups
At a glance
- Setup estimate
- 1–2 h (ESTIMATE)
- Tools
- Industries
- General (any small business)
Problem
Replies sit unread and follow-up tasks are created inconsistently
Caveats
Recently published template (September 2026). Checks Gmail every minute, so watch API usage. Lead emails are sent to OpenAI for classification, and replies classified "Not Interested" mark the deal as lost automatically, so review the AI's calls.
Tools
- n8n
- Gmail trigger
- OpenAI GPT-4o
- Pipedrive
- Slack
Steps
- Gmail trigger on new reply.
- Clean sender, subject and snippet.
- Look up the person in Pipedrive (alert a reviewer if no match).
- OpenAI classifies intent, stage, sentiment and urgency.
- Create the matching Pipedrive activity and note.
- Notify the deal owner in Slack/Gmail.
- Status
- Researched: Sourced and summarized, not yet run end-to-end by us
- Last checked
Setup estimates are rough guesses for someone comfortable with the tools who already has the accounts and API keys. Real time is unknown until tested.