Client portal with project board, documents and a help form
At a glance
- Setup estimate
- 2–4 h (ESTIMATE)
- Tools
- Industries
- Agencies & consultancies, General (any small business)
Problem
Clients email the same "where are we?" questions, and files and tasks are scattered across tools
Caveats
Mostly a Zapier Interfaces app with light automation. Which Zapier plan covers Interfaces, Tables, Chatbots and access controls is UNKNOWN. Set access carefully (managed users or passwords) so one client can't see another's documents. Chatbot answers can be wrong; Zapier says you can limit it to your own knowledge source.
Tools
- Zapier Interfaces
- Zapier Tables (projects, tasks, documents)
- Zapier Chatbots
- Zaps (email notifications)
Browse by tool: Zapier
Steps
- Use the template and add projects, tasks and documents to the tables.
- Clients open a branded home page and pick their project.
- The project page shows key info and a kanban board of action items.
- A Get Help form and chatbot handle client requests, and a Zap emails you when the form is filled out.
- Optionally create managed users for clients and send them the interface link.
- Status
- Researched: Sourced and summarized, not yet run end-to-end by us
- Last checked
Setup estimates are rough guesses for someone comfortable with the tools who already has the accounts and API keys. Real time is unknown until tested.