Dental lead nurture sequence with booking reminders and review request
At a glance
- Setup estimate
- 2–3 h (ESTIMATE)
- Tools
- Industries
- Healthcare & wellness
Problem
New patient enquiries go cold when nobody follows up, and booked patients still miss appointments
Caveats
No AI involved. Needs a Twilio account with an approved WhatsApp sender (sandbox for testing; cost UNKNOWN), plus your own lead form and booking system that can POST to the two webhooks. WhatsApp and email marketing need the patient's consent. Patient contact details and appointment times are stored in Google Sheets; check your health-privacy obligations (for example HIPAA in the US) before storing them there.
Tools
- n8n webhooks
- Google Sheets
- Twilio WhatsApp
- Gmail
- Google Calendar
- Wait nodes
Browse by tool: n8n, Google Sheets, Twilio, WhatsApp, Gmail, Google Calendar
Steps
- New lead arrives by webhook and is logged to Sheets as New.
- Send a WhatsApp welcome and a Gmail welcome email.
- Re-check the sheet after 1 hour and stop if Booked.
- WhatsApp follow-up on day 1, special-offer email on day 3, final WhatsApp on day 7, then mark Lost.
- A booking webhook creates the Calendar event and marks the lead Booked.
- Send 24-hour and 2-hour WhatsApp reminders, then a post-visit review request email.
- Status
- Researched: Sourced and summarized, not yet run end-to-end by us
- Last checked
Setup estimates are rough guesses for someone comfortable with the tools who already has the accounts and API keys. Real time is unknown until tested.