Researched: Sourced and summarized, not yet run end-to-end by us Customer support
WhatsApp AI support assistant that reads your website live
At a glance
- Setup estimate
- ~15 min (template-stated) to 2 h (ESTIMATE)
- Tools
- Industries
- General (any small business), E-commerce, Local retail & hospitality
Problem
Small businesses can't staff WhatsApp 24/7
Caveats
Needs a Meta WhatsApp Cloud API number and token; Meta business verification may be required (time UNKNOWN). Also needs an OpenAI key and a Supabase or Postgres database for chat memory. The bot answers from your live website, so outdated pages mean wrong answers; add a way to reach a person.
Tools
- n8n
- WhatsApp Business Cloud API
- OpenAI
- HTTP request tool (site crawl)
- Postgres/Supabase chat memory
Steps
- WhatsApp trigger on an incoming message.
- AI agent fetches relevant site pages on demand.
- Answers using page content plus chat memory.
- Replies on WhatsApp.
- Status
- Researched: Sourced and summarized, not yet run end-to-end by us
- Last checked
Setup estimates are rough guesses for someone comfortable with the tools who already has the accounts and API keys. Real time is unknown until tested.